Parts Advisor

  • Lookers plc
  • 10 Greycoat Pl, Westminster, London SW1P 1SB, UK
  • 14 Jun, 2018
Full time Automotive

Job Description

Parts Advisor,

West London Jaguar Land Rover

Contract Type: Permanent

Ref. req2679

Excellent earning potential

Market leading employee benefits

There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.

About the role

Your role as a Parts Advisor based at our site in West London Jaguar Land Rover will be to ensure that all parts orders are efficiently and accurately processed and that all stock purchase records are correctly maintained. You will also ensure that all company policies and procedures are adhered to at all times.

You will serve all customers at retail and workshop areas quickly and efficiently and make sure all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.

This role will involve the promotion of parts and associated promotions to potential customers, whilst actively supporting the company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.

What we're looking for:

  • You must have experience gained from within the motor trade of working within a parts department
  • Experience gained from within the Jaguar Land Rover brand is desirable although not essential
  • Excellent verbal and written skills and can excel in both telesales and customer facing roles
  • Have meticulous attention to detail and accurate record-keeping
  • Enjoy working together with colleagues to support the achievement of increased profit and sales.
  • Committed to achieving excellent customer relations and ensuring that customer's expectations are exceeded.
  • A full and valid UK driving license is desirable

Why us...?

In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.

As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018.