Systems Support Analyst//£20,000//Helpdesk//1st Line Support//

  • Warrington, UK
  • Apr 16, 2018
Full time Information Technology

Job Description

Systems Support Analyst//£20,000//Helpdesk//1st Line Support// Immediate Start//

Corecom is currently recruiting for a System Support Analyst in the North West region for a company that has recently been nominated in the Top 100 Best Small Companies. With a continuous growth over the last 10 years, this company's vision is to make a real difference to the world.

The Role:

  • Working in the heart of the company, you will be supporting a range of software to aid a vast number of different franchises across the UK.

  • Supporting other complementary systems such as call monitoring and capturing data, you will be working closely with a team of analysts that support the rest of the business

  • Maintaining Email System Administration

  • Handling and resolving challenging issues of the system raised by franchise owners

The Candidate:

  • The Ability to take ownership of a problem and see it through to the conclusion

  • It is preferable to have 1+ years' experience in providing system support

  • Patient, meticulous with an excellent telephone manner are all ideal qualities we are looking for with this role

  • Proven experience in supporting CRM systems is desirable but not essential

If you are a proven System Support Analyst wanting to work at a fantastic company with brilliant benefits, then please apply above or email for more information.