20 job(s) at Lookers plc

Lookers plc Worcester, UK
Apr 18, 2018
Full time
Valeter, Mercedes-Benz of Worcester Contract Type: Permanent Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Their role is to provide assistance to the dealership's Sales Department by cleaning and preparing new/used vehicles to the highest standard. You will ensure all vehicles on display and the display areas are kept clean to the highest standard. To assist with housekeeping duties in the valet bay and around the site To clean and prepare new and used vehicles when required All showroom vehicles to be polished inside and out, tyres dressed where necessary and mats changed if applicable and demonstrator vehicles to be cleaned when required To assist with the taking of photographs and uploading them onto the computer system as instructed Ensure at all times and in all areas of work that a high level of customer care is provided to both internal and external customers Carry out other duties and responsibilities within the scope of this post which may be allocated from time to time. Assist other departments, when appropriate What we're looking for: Experience in Valeting vehicles to a high standard is essential A Full and valid UK driving licence A smart personal appearance Able to drive manual and automatic vehicles A polite, helpful and reassuring manner Excellent communication skills A flexible attitude and can commit to all hours deemed necessary for the business' needs Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.
Lookers plc Stoke-on-Trent, UK
Apr 18, 2018
Full time
New Vehicle Sales Executive, Mercedes Benz - Smart Division Contract Type: Permanent Ref. req2118 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team. Our sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. As a Sales Executive, you'll be the face of Mercedes-Benz and often, a customer's first introduction to our brand and products. You'll engage our customers to really understand their needs and identify ways to complement the sales process by providing the knowledge and support to meet our customers' expectations. Key Skills: Ability to work independently, and also as part of a team Passion for cars and the latest technology. Basic analysis and interpretation of data to optimise results. Excellent listening and communication skills Able to provide a first class customer service A full driving licence is essential and a successful background in car sales would be preferred however experience gained from other sales environments will definitely be considered. In return for your hard work and enthusiasm, we'll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018.
Lookers plc Stoke-on-Trent, UK
Apr 18, 2018
Full time
Trainee Sales Administrator, Mercedes-Benz of Stoke Contract Type: Permanent Ref. req2117 Market leading employee benefits About the role As a growing business we are now looking for a talented person to join us as a Trainee Sales Administrator. This is a fast paced, busy role where you'll assist with the day to day running of our operations department in providing high quality administration support to our Sales Executives. You will organise, schedule and manage RFL renewals, V5 updates, and insurance cover. Tax and invoice new and used cars and raise purchase orders for maintenance work required. You will liaise with customers and deal with their enquiries as well as inputting stock details on the group's computer system. You will also arrange new car deliveries with drivers and liaise with delivery agents to ensure vehicles are delivered on time and to a very high standard. What we're looking for: Previous administration experience in car sales or a similar role Computer literate, including Microsoft Office Excel and Word Kerridge /ADP experience would be advantageous Confident communication skills Professional telephone manner Strong organisational skills Ability to work successfully as a team player Ability to manage your own workload Helpful and customer focused approach to work A thorough approach to work, with a focus on detail and accuracy Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018.
Lookers plc Tonbridge, UK
Apr 17, 2018
Full time
Showroom Host / Receptionist, Mercedes-Benz of Tonbridge Contract Type: Permanent Ref. req2116 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role As a growing business we are now looking for a talented person to join us as a Showroom Host / Receptionist. This is a fast paced, busy role where you'll be the main point of contact for our customers whilst providing some administration support to the centre. Professionally representing the brand in a warm, friendly and welcoming manner you'll ensure our customers are directed to the right person and offer support and guidance where you can. You will be someone who has pride in high standards to keep our showroom tidy and welcoming at all times. Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner. Experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important. This is the perfect opportunity for someone who loves working as part of a friendly team, is truly focused on delivering an exceptional customer experience and has the ability to turn sometimes challenging situations into positive experiences. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Ashford, UK
Apr 17, 2018
Full time
Sales Executive, Mercedes-Benz of Ashford Contract Type: Permanent Ref. req2119 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team. Our sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. As a Sales Executive, you'll be the face of Mercedes-Benz and often, a customer's first introduction to our brand and products. You'll engage our customers to really understand their needs and identify ways to complement the sales process by providing the knowledge and support to meet our customers' expectations. Key Skills: Ability to work independently, and also as part of a team Passion for cars and the latest technology. Basic analysis and interpretation of data to optimise results. Excellent listening and communication skills Able to provide a first class customer service A full driving licence is essential and a successful background in car sales would be preferred however experience gained from other sales environments will definitely be considered. In return for your hard work and enthusiasm, we'll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive earning potential. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018.
Lookers plc Tonbridge, UK
Apr 17, 2018
Full time
Sales Executive, Mercedes-Benz of Tonbridge Contract Type: Permanent Ref. req2115 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team. Our sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. As a Sales Executive, you'll be the face of Mercedes-Benz and often, a customer's first introduction to our brand and products. You'll engage our customers to really understand their needs and identify ways to complement the sales process by providing the knowledge and support to meet our customers' expectations. Key Skills: Ability to work independently, and also as part of a team Passion for cars and the latest technology. Basic analysis and interpretation of data to optimise results. Excellent listening and communication skills Able to provide a first class customer service A full driving licence is essential and a successful background in car sales would be preferred however experience gained from other sales environments will definitely be considered. In return for your hard work and enthusiasm, we'll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive earning potential. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018.
Lookers plc Eastbourne, UK
Apr 17, 2018
Full time
Vehicle Technician / Mechanic Mercedes-Benz, Mercedes-Benz of Eastbourne Contract Type: Permanent Ref. req1962 Market leading employee benefits About the role Joining us as a Vehicle Technician within our busy workshop team, will mean carrying out motor vehicle servicing and repairs to approved standards as well as delivering unbeatable customer service every time. Our Vehicle Technicians carry out diagnosis while undertaking a wide range of servicing and repair work on customer vehicles. As a Vehicle Technician you will ensure effective use of technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles while building long lasting and effective working relationships with customers and colleagues. All Vehicle Technicians are responsible for accurately completing repair and service records as well as any other appropriate activities and supporting company policy and best practice. You will analyse work orders carefully to understand a vehicle's condition, the accuracy of the diagnosis, and what work has been agreed to. What we're looking for The ability to work as part of a team to deliver excellent customer service A minimum of NVQ level 3 in Light Vehicle Maintenance and Repair Demonstrates an honest and diligent approach to work Has a flexible approach to time-keeping Systematic and organised; pays attention to the finer details Previous Vehicle Technician diagnostic experience would be an advantage and an understanding of automotive systems and functionalities Prestige vehicle experience would be an advantage A full and valid UK Driving Licence Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018.
Lookers plc Gatwick RH6, UK
Apr 17, 2018
Full time
Sales Executive, Mercedes-Benz of Gatwick Contract Type: Permanent Ref. req2072 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team. Our sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. As a Sales Executive, you'll be the face of Mercedes-Benz and often, a customer's first introduction to our brand and products. You'll engage our customers to really understand their needs and identify ways to complement the sales process by providing the knowledge and support to meet our customers' expectations. Key Skills: Ability to work independently, and also as part of a team Passion for cars and the latest technology. Basic analysis and interpretation of data to optimise results. Excellent listening and communication skills Able to provide a first class customer service A full driving licence is essential and a successful background in car sales would be preferred however experience gained from other sales environments will definitely be considered. In return for your hard work and enthusiasm, we'll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive earning potential. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018.
Lookers plc Wolverhampton, UK
Apr 16, 2018
Full time
New Vehicle Sales Executive, Mercedes-Benz of Wolverhampton Contract Type: Permanent Ref. req2105 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team. Our sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. As a Sales Executive, you'll be the face of Mercedes-Benz and often, a customer's first introduction to our brand and products. You'll engage our customers to really understand their needs and identify ways to complement the sales process by providing the knowledge and support to meet our customers' expectations. Key Skills: Ability to work independently, and also as part of a team Passion for cars and the latest technology. Basic analysis and interpretation of data to optimise results. Excellent listening and communication skills Able to provide a first class customer service A full driving licence is essential and a successful background in car sales would be preferred however experience gained from other sales environments will definitely be considered. In return for your hard work and enthusiasm, we'll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive earning potential. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018.
Lookers plc Wolverhampton, UK
Apr 16, 2018
Full time
Sales Administrator, Mercedes-Benz of Wolverhampton Contract Type: Temporary Ref. req2108 Excellent earning potential Market leading employee benefit About the role As a growing business we are now looking for a talented person to join us as a Sales Administrator. This is a fast paced, busy role where you'll assist with the day to day running of our operations department in providing high quality administration support to our Sales Executives. You will organise, schedule and manage RFL renewals, V5 updates, and insurance cover. Tax and invoice new and used cars and raise purchase orders for maintenance work required. You will liaise with customers and deal with their enquiries as well as inputting stock details on the group's computer system. You will also arrange new car deliveries with drivers and liaise with delivery agents to ensure vehicles are delivered on time and to a very high standard. What we're looking for: Previous administration experience in car sales or a similar role Computer literate, including Microsoft Office Excel and Word Kerridge /ADP experience would be advantageous Confident communication skills Professional telephone manner Strong organisational skills Ability to work successfully as a team player Ability to manage your own workload Helpful and customer focused approach to work A thorough approach to work, with a focus on detail and accuracy Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018.
Lookers plc Stafford, UK
Apr 13, 2018
Full time
Vehicle Technician / Mechanic Mercedes-Benz, Mercedes-Benz of Stafford Contract Type: Permanent Ref. req1678 Excellent earning potential Market leading employee benefits About the role Joining us as a Vehicle Technician within our busy workshop team, will mean carrying out motor vehicle servicing and repairs to approved standards as well as delivering unbeatable customer service every time. Our Vehicle Technicians carry out diagnosis while undertaking a wide range of servicing and repair work on customer vehicles. As a Vehicle Technician you will ensure effective use of technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles while building long lasting and effective working relationships with customers and colleagues. All Vehicle Technicians are responsible for accurately completing repair and service records as well as any other appropriate activities and supporting company policy and best practice. You will analyse work orders carefully to understand a vehicle's condition, the accuracy of the diagnosis, and what work has been agreed to. What we're looking for The ability to work as part of a team to deliver excellent customer service A minimum of NVQ level 3 in Light Vehicle Maintenance and Repair Demonstrates an honest and diligent approach to work Has a flexible approach to time-keeping Systematic and organised; pays attention to the finer details Previous Vehicle Technician diagnostic experience would be an advantage and an understanding of automotive systems and functionalities Prestige vehicle experience would be an advantage A full and valid UK Driving Licence Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.
Lookers plc Harrogate, UK
Apr 11, 2018
Full time
Sales Executive, Harrogate Ford Contract Type: Permanent Ref. req2035 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team. Our sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. As a Sales Executive, you'll be the face of Skoda and often, a customer's first introduction to our brand and products. You'll engage our customers to really understand their needs and identify ways to complement the sales process by providing the knowledge and support to meet our customers' expectations. Key Skills: Ability to work independently, and also as part of a team Passion for cars and the latest technology Basic analysis and interpretation of data to optimise results. Excellent listening and communication skills Able to provide a first class customer service A full driving licence is essential and a successful background in car sales would be preferred however experience gained from other sales environments will definitely be considered. In return for your hard work and enthusiasm, we'll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive earning. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Worcester, UK
Apr 11, 2018
Full time
Parts Advisor, Mercedes-Benz of Worcester Contract Type: Permanent Ref. req2075 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role You will ensure that all parts orders are efficiently and accurately processed and that all stock purchase records are correctly maintained. You will also ensure that all company policies and procedures are adhered to at all times. You are responsible for all customers at retail and workshop areas, they must be dealt with quickly and efficiently and all orders must be processed in a timely manner. All administrative functions must be carried out in an accurate and timely manner and any discrepancies of stock with the Aftersales Manager or Divisional Parts Manager must be logged. This role will involve the promotion of parts and associated promotions to potential customers, whilst actively supporting the company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information. What we're looking for: You must have previous experience in a similar role You will have good verbal and written skills and a passion for both telesales and customer facing sales. Have strong attention to detail and accurate record-keeping Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Brighton, UK
Apr 09, 2018
Full time
Mercedes-Benz Parts Advisor, Mercedes-Benz of Brighton Contract Type: Permanent Ref. req2069 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role You will ensure that all parts orders are efficiently and accurately processed and that all stock purchase records are correctly maintained. You will also ensure that all company policies and procedures are adhered to at all times. Y ou are responsible for all customers at retail and workshop areas, they must be dealt with quickly and efficiently and all orders must be processed in a timely manner. All administrative functions must be carried out in an accurate and timely manner and any discrepancies of stock with the Aftersales Manager or Divisional Parts Manager must be logged. This role will involve the promotion of parts and associated promotions to potential customers, whilst actively supporting the company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information. What we're looking for: You must have previous experience in a similar role You will have good verbal and written skills and a passion for both telesales and customer facing sales. Have strong attention to detail and accurate record-keeping Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Brighton, UK
Apr 09, 2018
Full time
Sales Advisor, Mercedes-Benz of Brighton, Business Development Centre Contract Type: Permanent Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Job Responsibilities: Handle calls which meet both the minimum contact rates and 'proud of every call' evaluation standards Maximise all sales opportunities Outbound calls to customers to book appointments and to capitalise on deferred sales Ensure customer and vehicle details are updated accurately, on all calls Ensure all bookings are taken efficiently and all necessary data is accurately inputted during calls Respond to Customer enquiries via email and live online chats Ensure lost calls are kept to a minimum without compromising quality of existing customer calls Present a positive image of the company and the services we offer at all times Proactively build a rapport with callers to ascertain customer needs and provide appropriate solutions Maintain working knowledge of all service promotions and ensure that these are presented to the customer clearly and concisely Handle any initial customer complaints and pass to Team Leader as appropriate Your Key Attributes and Skills: Friendly, with a professional personal manner Must be a self-starter, who is ambitious and target driven Professional telephone manner Self-motivated; uses initiative to work with minimal supervision Team-player Exemplary communication skills Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.
Lookers plc Eastbourne, UK
Apr 06, 2018
Full time
Sales Executive, Mercedes-Benz of Eastbourne Contract Type: Permanent Ref. req2041 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team. Our sales team really is at the heart of ensuring our world class service is delivered to every customer that visits our centre. As a Sales Executive, you'll be the face of Mercedes-Benz and often, a customer's first introduction to our brand and products. You'll engage our customers to really understand their needs and identify ways to complement the sales process by providing the knowledge and support to meet our customers' expectations. Key Skills: Ability to work independently, and also as part of a team Passion for cars and the latest technology. Basic analysis and interpretation of data to optimise results. Excellent listening and communication skills Able to provide a first class customer service A full driving licence is essential and a successful background in car sales would be preferred however experience gained from other sales environments will definitely be considered. In return for your hard work and enthusiasm, we'll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Maidstone, UK
Apr 06, 2018
Full time
Service Administrator, Mercedes-Benz of Maidstone Contract Type: Permanent Ref. req2026 Market leading employee benefits About the role Working as a Service Administrator you will provide a high level of customer satisfaction by ensuring all administration and tasks are delivered in an accurate and timely manner. Checks all the relevant service / aftersales documents to ensure accurate completion Maintains all customer record files both on paper and on the required systems Checks job cards on a daily basis and files records logically for ease of retrieval Accurately inputs customer and vehicle information on the 1Link system Produces documentation from the 1Link system relating to invoices General administration, photocopying and filing as required for the service department Assisting service advisors as required to ensure smooth running of department at all times What We're Looking For: Confident individual who is comfortable communicating face to face, on the phone and by email Able to demonstrate a friendly, open and honest approach to work Shows pride in delivering high quality, accurate work and can demonstrate ability to work on initiative. Proactive, keen to learn and be part of a successful team A professional appearance that reflects the high standard of a professional organisation IT Literate and experience of Microsoft office suite essential Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Worcester, UK
Apr 06, 2018
Full time
Valeter, Mercedes-Benz of Worcester Contract Type: Permanent Ref. req1700 Market leading employee benefits About the role We are looking for a Valeter to join our Mercedes-Benz dealership in Worcester. Their role is to provide assistance to the dealership's by cleaning and preparing new/used vehicles to the highest standard. You will ensure all vehicles on display and the display areas are kept clean to the highest standard. To assist with housekeeping duties in the valet bay and around the site To clean and prepare new and used vehicles when required To keep the valet bay area clean and tidy To assist with the taking of photographs and uploading them onto the computer system as instructed Ensure at all times and in all areas of work that a high level of customer care is provided to both internal and external customers Carry out other duties and responsibilities within the scope of this post which may be allocated from time to time. Assist other departments, when appropriate What we're looking for: Experience in Valeting vehicles to a high standard is essential A Full and valid UK driving licence A smart personal appearance Able to drive manual and automatic vehicles A polite, helpful and reassuring manner Excellent communication skills A flexible attitude and can commit to all hours deemed necessary for the business' need Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.
Lookers plc Tonbridge, UK
Apr 06, 2018
Full time
Vehicle Technician / Mechanic Mercedes-Benz, Mercedes-Benz of Tonbridge Contract Type: Permanent Ref. req1867 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Mercedes-Benz of Tonbridge as a Vehicle Technician / Mechanic will mean carrying out motor vehicle servicing and repairs to approved standards as well as delivering unbeatable customer service every time. As a Mechanic you are responsible for accurately completing repair and service records as well as any other appropriate activities and supporting company policy and best practice. Our Vehicle Technicians will carry out diagnosis while undertaking a wide range of servicing and repair work on customer vehicles. Mercedes-Benz Technicians will ensure effective use of technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles. You must have an NVQ level 3 in Light Vehicle Maintenance and Repair. Are you looking for a new challenge? Do you want to join a great aftersales team at Mercedes-Benz? Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Tonbridge, UK
Apr 03, 2018
Full time
Service Department Administrator, Mercedes-Benz of Tonbridge Contract Type: Permanent Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Working as a Service Department Administrator you will provide a high level of customer satisfaction by ensuring all administration and tasks are delivered in an accurate and timely manner. Key Responsibilities Checks all the relevant service / aftersales documents to ensure accurate completion Maintains all customer record files both on paper and on the required systems Checks job cards on a daily basis and files records logically for ease of retrieval Accurately inputs customer and vehicle information on the 1Link system Produces documentation from the 1Link system relating to invoices General administration, photocopying and filing as required for the service department Assisting service advisors as required to ensure smooth running of department at all times What We're Looking For: Confident individual who is comfortable communicating face to face, on the phone and by email Able to demonstrate a friendly, open and honest approach to work Shows pride in delivering high quality, accurate work and can demonstrate ability to work on initiative. Proactive, keen to learn and be part of a successful team A professional appearance that reflects the high standard of a professional organisation IT Literate and experience of Microsoft office suite essential A minimum of GCSE Maths and English Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.